CUP (Health Reservation Services) Management

competence and health effectiveness

CUP (Health Reservation Services) Management

competence and health effectiveness

Pingo’s commitment to health processes is seen as an opportunity to contribute in a fundamental field such as public health. Pingo provides all of its know-how to bring citizens and health care companies closer together during research and also ensure access to specialist visits and examinations.

Pingo is a partner able to offer both complete organization and management of the Single Reservation Center according to the requirements of the National Health Service, but also to the criteria of effectiveness and efficiency for health companies and goals of improving services to the citizen and attention to the person.

The CUP service is taken care of in every aspect, starting from the construction of the outpatient diaries; planning and guaranteed coverage of front office activities for booking, acceptance, collection; administrative back office activities for cleaning waiting lists and accomplishment of workplans in order to ensure correct and effective reporting of the activities carried out.

Our proposal
  • Complete mastery of the prescriptive cycle
  • Highly qualified and monitored staff
  • Flexibility and service management for peak users
  • Management and organization of reception services
  • Management and organization of Urp services
  • Logistic and instrumental support to activities

Umberto I University Polyclinic - Rome

2010 / 2018

Since 2010 we have managed 22 reservation/acceptance desks at the main university hospital in Rome with guaranteed service from Monday to Friday.


We remain at your disposal for any further information and to design added value services oriented to a marked social impact

Those who work at an acceptance and booking desk must always be aware that the meaning of their work is the accessibility of the care system for citizens.

Vanessa Luppichini
Project Manager - Umberto I Rome

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